Contact

We answer in English and Portuguese, Monday to Friday, 9:00–18:00 (UTC−3). We aim to reply within one business day.

Problem with an order?

The fastest route is not email. Open the order in My orders and use the dispute button: it puts you in direct contact with the seller and, if needed, escalates to our team, with the whole history attached to the order.

Data and privacy requests

Requests to access, correct or delete your personal data also go to support@market-pva.com. See the Privacy Policy.